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Our client is one of the UK's leading restaurant and bar providers to airport locations throughout the UK.They are responsible for these heavy footfall, large turnover sites providing food and beverages to airport visitors both land side and airside.
Due to the continues expansion of the business, new opportunities are going to arise in the business and we are looking for Deputy Managers to join the business and work closely with the General Managers to run the business.
Hospitality in an airport is very different to the traditional norm, they do not rely on regular custom and are very reliant on passenger numbers, therefore peak times are more likely to be early morning and lunch, however, it is important to remember that your customers are usually on very tight timescales so time management is essential.
As these operations are branded and have a high street presence, customers will have high expectations on both quality and service, therefore as Deputy Manager you will:
·Work closely with the General Manager to ensure the smooth running of the day to day operation
·Ensure that service standards, customer service and quality levels are maintained to the highest standard
·Assist with the recruitment and training of staff
·Maintain a positive and motivated team
·Deal with complaint issues
·Deputise for the General Manager in their absence
Having developed your career in the hospitality industry, you will already have a track record of achieving service requirements and delivering a high level of customer service, however, our client believes that the personality of the individual is as import as their career history, as an individual you will:
·Be self motivated and be able to motivate others
·Able to deal with early starts, some sites open at 4am and will have a queue of customers from the minute the doors open
·Have excellent organizational and time management skills
·Be able to handle pressure in a calm and effective manner
·Be able to communicate to staff and customers, many of whom will not have English as their primary language
·Have a friendly and outgoing nature
In return for your hard work and commitment, our client offers a range of benefits to their employees, including:
- Competitive salary
- Award winning training programs; these will be tailored to suit your needs and to help you progress as you move up within the company
- Full company induction programme
- On job training; including Professional Qualification support
- Multi -Brand training to allow you to develop your career across the entire group
- Paid holiday
- Meals on duty
- Free uniform
- Discounts across all brands
- Childcare vouchers
- Stakeholders Pension
If these positions are of interest to you and you wish to pursue your career in this environment, please send through a current CV and cover letter as to why you feel your experience and abilities would be suited to this type of position.
We value all applications, however due to the volume of response we are currently receiving, we are only able to contact candidates whose skills and experience closely match the requirements of our clients.
In line with the requirements of the Asylum and Immigration Act 1996, all applicants must be eligible to live and work in the UK. As part of the recruitment process, you will be asked to provide documented evidence of eligibility.In line with the requirements of the Employment Agencies Act 1973 Towngate Personnel are prohibited from charging work-seekers for work finding